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Brett Coffin

Senior IT Project & Program Manager
Salt Lake City, UT brett.coffin@gmail.com linkedin.com/in/brettcoffin brcoffin.com

Summary

IT project and program manager with fifteen years delivering enterprise technology initiatives across ERP, cloud platforms, systems integration, and security and compliance programs. Runs the full lifecycle — intake and business case through requirements, delivery, change management, cutover, and hypercare — in Waterfall, Agile, and hybrid environments. Experienced managing concurrent projects with competing priorities, coordinating vendors and distributed teams, and reporting program health, risk, and tradeoff decisions to executive sponsors and steering committees. Comfortable working directly with engineering, translating business requirements into technical scope and holding delivery accountable without needing a translator.

Core Competencies

Delivery & governance
Full-lifecycle ownership · scope, schedule, budget & resource planning · dependency & integration management · risk, issue & change control · steering committees · executive status reporting · cutover, hypercare & production transition
Methods & tools
Waterfall, Agile & hybrid · SDLC & release management · Certified ScrumMaster (CSM) · Jira · Confluence · Azure DevOps · MS Project · Smartsheet · Asana · requirements & process mapping · portfolio dashboards
Domains
Enterprise systems & ERP (SAP) · cloud & SaaS platform delivery · systems integration & migrations · IT security & compliance (SOC 2, HIPAA, NIST, FedRAMP, PCI, SOX/ITGC) · vendor, SOW & contract coordination

Professional Experience

Founder & Delivery Lead · Nuronus
Jan 2024 – Jan 2026
Salt Lake City, UT (Remote)
  • Owned end-to-end delivery of a HIPAA-compliant multi-tenant security SaaS platform on AWS — requirements, architecture, build, testing, release, and production operations — as sole owner of scope, schedule, and technical execution.
  • Built the platform hands-on in Node.js and Python on AWS, including the multi-tenant data model, REST API layer, role-based access control, and an automated document-generation pipeline for client compliance deliverables.
  • Mapped product control coverage to SOC 2, HIPAA, and NIST CSF and implemented continuous evidence collection, keeping audit readiness current rather than reconstructed at assessment time.
  • Ran an AI-assisted development lifecycle from requirements through deployment, defining the code-review, testing, and release gates required to ship safely in a regulated environment.
Senior Program Manager · Conduent
Jul 2019 – Jan 2024
Remote
  • Led concurrent enterprise security and compliance programs across SOC 2 Type II, HIPAA, SOX/ITGC, FedRAMP, and PCI DSS, owning scope, schedule, budget, risk register, and executive reporting for each.
  • Managed a FedRAMP cloud-migration program spanning infrastructure, application, and security teams, coordinating dependencies and authorization milestones across distributed workstreams.
  • Delivered a contact-center portal from requirements through production cutover, coordinating business stakeholders, engineering, vendors, and training.
  • Directed enterprise security risk remediation across IT general controls — user access reviews, privileged access, segregation of duties, and joiner/mover/leaver enforcement — tracking findings from identification through validated closure.
  • Reported program health, risk exposure, and remediation status to senior leadership on a recurring cadence, escalating tradeoff decisions with options and business impact.
IT Project Manager · USANA Health Sciences
2018 – 2019
Salt Lake City, UT
  • Delivered SAP ERP workstreams and global web and portal initiatives across distributed engineering, business, and vendor teams in a regulated consumer-health environment.
  • Managed integration dependencies, release sequencing, cutover planning, and post-launch stabilization across multiple concurrent projects.
Project Manager (Contract) · eBay
Oct 2017 – Mar 2018
Draper, UT
  • Delivered seller and buyer portal initiatives within a high-volume e-commerce platform, coordinating cross-functional product, engineering, and operations teams.
Project Manager / Business Analyst · MetaSource
Apr 2015 – Oct 2017
Salt Lake City, UT
  • Delivered court and legal document imaging workflow implementations from requirements through production handoff for external client organizations.
  • Authored requirements documentation, process maps, and acceptance criteria; managed client stakeholder communication and change requests through delivery.
IT Project Manager · EMC / Mozy
2013 – 2015
Pleasant Grove, UT
  • Managed delivery programs for a cloud backup platform at consumer and enterprise scale, coordinating engineering, operations, and support readiness across releases.
IT Manager · 2gig Technologies
Sep 2012 – Aug 2013
Lehi, UT
  • Managed internal IT operations and systems projects for a connected-home hardware manufacturer, including vendor coordination and infrastructure delivery.

Education & Credentials

B.S., Business — Information Systems · Western Governors University
Certified ScrumMaster (CSM) · Scrum Alliance